What information do we or might we need?
We only collect basic personal data about you – specifically, name, address and email. We don’t ask you to provide any sensitive information (such as health data), location-based information or use your information to build profiles about you.
Why do we need it?
We need to know your basic personal data to be able to provide products to you, namely digital content through our subscription service and any other goods or services provided on or through our sites in line with our Terms & Conditions via the Kokoe and Kokoe Film Limited website/s (www.kokoefilm.com).
What do we do with it?
All the personal data we process is processed by our staff in the UK, to fulfil the service we provide to you and to enable us to help you with the service if required.
If you register as a user of our website or user of any of our services or products, we ask you to provide your contact details, which we’ll store and use to contact you about our services and so you don’t have to re-enter this information every time you want to here from us.
For the purposes of IT hosting and maintenance, this information is located on servers outside the European Economic Area ("EEA"), in particular the United States of America where it is transferred under the Privacy Shield Framework.
Other things we’d also like to do with your information
We’d like to use your name and email address to inform you of our similar products and promotional offers. You can expect to receive no more than 2 marketing emails per month from us. This information is not shared with third parties and you can unsubscribe at any time by clicking the “Unsubscribe” link in any of our emails.
How long will we keep it?
We keep your information in accordance with the following retention schedule, and then securely erase it once no longer needed:
Type of information
Purpose of processing
Name, address, email address
Until you notify us that you no longer wish to receive marketing from us.
You have the following rights regarding your information:
What does this mean?
The right to be informed
2. The right of access
This is so you’re aware and can check that we’re using your information in accordance with data protection law.
3. The right to rectification
You’re entitled to have your information corrected if it’s inaccurate or incomplete.
4. The right to erasure
This is also known as ‘the right to be forgotten’ and, in simple terms, enables you to request the deletion or removal of your information where there’s no compelling reason for us to keep using it. This is not a general right to erasure; there are exceptions.
5. The right to restrict processing
You have rights to ‘block’ or suppress further use of your information. When processing is restricted, we can still store your information, but may not use it further. We keep lists of people who have asked for further use of their information to be ‘blocked’ to make sure the restriction is respected in future.
6. The right to data portability
You have rights to obtain and reuse your personal data for your own purposes across different services. E.g., if you decide to switch to a new provider, this enables you to move, copy or transfer your information easily between our IT systems and theirs safely and securely, without affecting its usability.
7. The right to object
You have the right to object to certain types of processing, including processing for direct marketing (which we do only with your consent).
Making a complaint
If you are unhappy with how we’ve handled your information, contact us at Kokoe Film Limited at our address at : 40 . Old School Lane . Blakesley . Towcester . NN12 8RS.
If you’re not satisfied with our response to your complaint or believe our processing of your information does not comply with data protection law, you can make a complaint to the Information Commissioner’s Office (ICO).